Case Studies

Real campaigns.
Real results.

Client names are kept confidential by default. Results are verified against client business data — not platform-reported numbers. We present the figures exactly as they were, including what didn't go to plan and what we learned.

Case Study 01 — E-Commerce · DTC Beauty

5.2× ROAS on a $400K Q4 budget.

The Situation
A fast-growing DTC beauty brand had plateaued at 2.8× ROAS on Meta and Google despite a healthy creative pipeline. Their previous agency was optimising for purchase ROAS but ignoring lifetime value, resulting in high-volume, low-value customer acquisition that looked good in reporting but was unsustainable as a business.
What We Did
Rebuilt the attribution model around LTV-to-CAC ratio rather than first-purchase ROAS. Restructured audience architecture to deprioritise broad acquisition and focus budget on high-LTV lookalike segments. Produced 40 creative variants in six weeks — testing hooks, formats, and offers simultaneously. Added a CTV component to support the upper funnel and reduce Meta frequency-driven creative fatigue.
The Results
Q4 ROAS improved from 2.8× to 5.2×. Cost-per-acquisition dropped 41%. Average order value increased 18% through better audience segmentation. Brand recall in the target demographic increased 38%, measured via a brand lift study run simultaneously with the performance campaign.
−41%
Cost per acquisition
+18%
Average order value
+38%
Brand recall lift
Case Study 02 — B2B SaaS · Series B

−58% CAC in six months.

The Situation
A Series B B2B SaaS company was spending $180,000 per month on paid search and LinkedIn with a $620 CAC and a 14-month payback period. The board had set a target of sub-$400 CAC before the next funding round — a target their current agency had been failing to approach for three quarters.
What We Did
Audited the keyword architecture and removed $60K per month in bottom-funnel keywords with poor conversion-to-revenue ratios. Rebuilt LinkedIn targeting around job function and seniority signals rather than company size. Introduced intent-based targeting using third-party B2B intent data. Redesigned demo request landing pages to reduce form fields from seven to three.
The Results
CAC dropped from $620 to $261 — a 58% reduction — in six months. Monthly spend was reduced from $180K to $120K while demo volume increased 22%. Payback period dropped from 14 months to six months, satisfying the board requirement before the funding round.
+22%
Demo volume on lower spend
6 mo
Payback period (was 14)
$261
CAC (was $620)
Case Study 03 — Healthcare · Regional Network

+73% patient acquisition year on year.

The Situation
A regional healthcare network with 12 locations was losing market share to a new competitor with a heavy digital advertising presence. Their own advertising was split across three agencies with no unified strategy and minimal coordination between brand and performance campaigns — each agency optimising for their own metrics, not the network's patient volume.
What We Did
Consolidated all channels under a single strategy. Built location-specific campaigns for each of the 12 facilities targeting relevant service lines and geographies. Developed creative that balanced trust-building brand advertising with direct-response appointment booking campaigns. Introduced a brand lift measurement programme across the network to track awareness alongside performance.
The Results
New patient acquisition increased 73% year-on-year. Cost per new patient appointment dropped 34%. Unaided brand awareness in the network's markets increased 28 points over 12 months, reversing the trend of market share loss to the competing system.
−34%
Cost per appointment
+28pt
Unaided brand awareness
Case Study 04 — Consumer Brand · National CPG

+64% brand recall from a $2M OOH campaign.

The Situation
A national CPG brand needed to launch a new product line in three target markets — Chicago, Atlanta, and Denver — with a $2M budget and a 90-day window. Their previous OOH campaigns had produced limited measurable impact and significant internal scepticism about whether OOH advertising could be attributed to business outcomes.
What We Did
Built a sequenced OOH strategy starting with high-reach formats for awareness and layering in proximity-based formats for consideration. Coordinated OOH timing with a parallel paid social retargeting campaign to reach OOH-exposed audiences digitally within 24 hours. Measured brand lift via mobile panel survey before, during, and after the campaign to produce documented attribution.
The Results
Brand recall in target markets increased 64% versus control markets. Trial purchase intent increased 41%. The product line achieved its 90-day sales target in 67 days — 23 days ahead of schedule — converting internal scepticism about OOH measurement into a permanently expanded OOH budget for subsequent launches.
+41%
Trial purchase intent
67 days
To hit 90-day sales target

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